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Dynamics 365

Human Resources

Put your people first.

Manage employee records, leave, benefits, performance and compliance in one connected system, and give employees self-service they'll actually use, implemented and supported by FusionX Consulting.

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  • Microsoft Cloud Solution Provider
  • Licensing to go-live to support
  • Copilot-ready

Overview

Built for HR teams who've outgrown spreadsheets and disconnected tools.

If any of these sound familiar, Dynamics 365 Human Resources was designed for you.

  1. "Employee data is scattered across spreadsheets, email and shared drives."

    With Dynamics 365 Human Resources One secure employee record for every person, from hire to retire.

  2. "Leave requests go back and forth by email, and nobody knows the real balance."

    With Dynamics 365 Human Resources Configurable leave plans, accruals and approvals, with balances employees can see for themselves.

  3. "HR spends its days answering the same questions."

    With Dynamics 365 Human Resources Employee self-service on web, mobile and Teams lets people update details, request leave and find answers.

  4. "Every audit means a scramble for certifications and compliance records."

    With Dynamics 365 Human Resources Compliance, certifications and courses are tracked in one place, with reports ready when you need them.

Capabilities

Everything your HR function runs on, in one platform.

From onboarding to offboarding, every HR process shares the same employee data, security and workflows, connected to finance and payroll.

  • Employee & organisation management

    Employee records, positions, jobs, departments and reporting lines in one place, with an organisation chart and history that stays accurate as your business changes.

    • Employee records
    • Positions & jobs
    • Org chart
    • Workers & contractors

  • Leave & absence

    Leave plans, accruals, requests and approvals.

  • Benefits management

    Flexible benefit plans, eligibility and enrolment.

  • Compensation

    Pay structures, fixed and variable plans and reviews.

  • Performance & goals

    Goals, reviews and ongoing feedback.

  • Employee self-service

    Personal details, leave and documents, on any device.

  • Onboarding & offboarding

    Checklists and tasks that get new starters productive faster and make leaving smooth and secure.

  • Learning & certifications

    Courses, skills and certifications in one record.

  • Compliance & reporting

    Audit-ready records and regulatory reporting.

  • Payroll integration

    Clean HR data for your payroll provider.

  • Workforce analytics

    Headcount, turnover and leave insights in Power BI.

  • Security & privacy

    Role-based access and personal-data controls.

Copilot & AI

AI that gives HR its time back.

Copilot and AI agents bring answers and assistance to HR and employees alike, so routine questions get answered instantly and HR can focus on people.

  • Employee Self-Service Agent Preview

    Answers employees' HR questions in Microsoft 365 Copilot and Teams, using your policies and data.

  • Policy answers in Teams

    Employees ask about leave, benefits and policies and get answers in plain language.

  • Instant summaries

    Summaries of employee records, cases and workflow history, right where you work.

  • Custom HR agents

    Build agents in Copilot Studio for onboarding, requests and approvals.

Copilot availability depends on your version, region and licensing. Features marked Preview may change. We confirm what's available for your environment.

Integrations

Connected to the Microsoft tools your business already uses.

Dynamics 365 Human Resources shares data with the rest of Dynamics 365, Microsoft 365 and Power Platform, so HR, finance and managers work from the same employee record.

Dynamics 365 Human Resources

Dynamics 365

  • Dynamics 365 Finance
  • Project Operations
  • Supply Chain Management
  • Business Central
  • Field Service

Microsoft 365

  • Excel
  • Teams
  • Outlook
  • Microsoft 365 Copilot

Power Platform & Azure

  • Power BI
  • Power Automate
  • Power Apps
  • Dataverse
  • Azure & Microsoft Fabric

Is Human Resources right for you?

Dynamics 365 Human Resources or HR in Business Central?

Business Central includes basic employee records. Dynamics 365 Human Resources is a full HR system. The right one depends on your size and HR needs. Here's the quick version. We'll help you decide properly.

Dynamics 365 Human Resources HR in Business Central
Best for Mid-sized to large organisations with a dedicated HR team Small businesses with simple HR needs
Employee records Full employee lifecycle, positions and organisation structure Basic employee records
Leave & benefits Configurable leave plans, accruals and benefits Simple absence registration
Self-service Employee and manager self-service on web, mobile and Teams Limited
Compliance Certifications, courses and regulatory reporting Basic
Typical implementation A few months, depending on scope Part of a Business Central rollout

How we implement

From first conversation to confident go-live.

A proven, phased approach that keeps scope, budget and timeline visible at every step.

  1. Discover

    Workshops with HR, managers and payroll to map your people processes and policies.

  2. Design

    A blueprint for organisation structure, leave, benefits and self-service, with a realistic plan.

  3. Build

    Configure Dynamics 365 Human Resources, set up workflows and integrations, and keep customisation lean.

  4. Migrate

    Cleanse and migrate employee records, positions, balances and history securely.

  5. Test & train

    Testing with HR and managers, plus training and launch materials for employees.

  6. Go live & optimise

    A supported launch, adoption tracking, then ongoing improvements as Microsoft ships updates.

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Microsoft Cloud Solution Provider

Why FusionX Consulting

A partner for the whole journey, not just go-live.

  • 20+years track record
  • 4xhigher order processing capacity
  • Up to 40%improved operational efficiency
  • Licensing, implementation and support from one team
  • HR specialists who understand people processes, policies and payroll
  • Lean, standard-first configuration that's easy to upgrade
  • Training and adoption so your team actually uses it
Talk to a Dynamics 365 Human Resources specialist

FAQ

Questions HR leaders ask us.

Can't find what you're looking for? Our team is happy to walk you through it.

Ask us a question
What is Microsoft Dynamics 365 Human Resources?

Dynamics 365 Human Resources is Microsoft's cloud HR application for managing employees, organisation structure, leave and absence, benefits, compensation, performance, learning and compliance, with employee self-service and integration with Microsoft 365 and Power Platform.

Does it include payroll?

Dynamics 365 Human Resources doesn't run payroll itself. It provides clean, structured employee and compensation data to payroll providers through standard integrations, and we help you connect the payroll solution you use or choose a new one.

How is it different from HR in Business Central?

Business Central includes basic employee records and absence registration, which suits small businesses. Dynamics 365 Human Resources is a full HR system with configurable leave and benefits, self-service, performance, learning and compliance for organisations with a dedicated HR team.

How long does an implementation take?

Many implementations take a few months, depending on the number of countries, leave and benefit rules, integrations and data migration. We give you a timeline based on your actual scope during discovery.

Can employees use it in Microsoft Teams?

Yes. Employees can check leave balances, request time off and get answers to HR questions in Teams, as well as on the web and mobile.

What does Copilot do for HR?

Copilot and AI agents help employees get answers about leave, benefits and policies, summarise records and requests for HR, and support custom agents built in Copilot Studio for onboarding and approvals. Some features are in preview and availability depends on your version, region and licensing, so we confirm what's available for your environment.

Does it integrate with Dynamics 365 Finance?

Yes. Human Resources shares worker, position and organisation data with Dynamics 365 Finance, Supply Chain Management and Project Operations, so one employee record serves the whole business.

Can we migrate from our current HR system?

Yes. We migrate employee records, positions, organisation structure, leave balances and history from HR systems and spreadsheets, with careful handling of personal data throughout.

Is employee data secure?

Dynamics 365 Human Resources runs on Microsoft Azure and uses Microsoft Entra ID for sign-in, with role-based security, personal-data privacy controls and full audit history.

What does FusionX Consulting provide?

As a Microsoft Cloud Solution Provider we handle the full journey: licensing, discovery and solution design, configuration, data migration, integrations, testing, training, go-live and ongoing support and optimisation.

Ready to Give Your People a Better Experience?

Our Dynamics 365 Human Resources specialists will take you from first conversation to confident go-live. Your people, our expertise: one connected HR system for every stage of work.

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