Dynamics 365
Supply Chain Management
A supply chain that sees what's coming.
Plan demand, run production, manage warehouses and keep orders moving with real-time visibility from supplier to customer, implemented and supported by FusionX Consulting.
- Microsoft Cloud Solution Provider
- Licensing to go-live to support
- Copilot-ready
Overview
Built for operations teams who need to see and act faster.
If any of these sound familiar, Dynamics 365 Supply Chain Management was designed for you.
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"We find out about supplier delays when the shortage hits the production line."
With Dynamics 365 Supply Chain Management Supplier confirmations, delays and their downstream impact surface early, so you can re-plan before it hurts.
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"Planning runs overnight in spreadsheets, and it's out of date by morning."
With Dynamics 365 Supply Chain Management Planning Optimization recalculates in minutes, with demand forecasts you can adjust as conditions change.
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"We carry too much of the wrong stock and not enough of the right stock."
With Dynamics 365 Supply Chain Management Real-time inventory visibility across sites and channels, with safety stock and replenishment that match actual demand.
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"Our warehouses and plants each run their own way on their own systems."
With Dynamics 365 Supply Chain Management One platform for procurement, manufacturing, warehousing and transport, with standard processes you can scale to every site.
Capabilities
Everything your supply chain runs on, in one platform.
From planning to delivery, every process shares the same data, security and workflows, so your operations stay in step with finance and sales.
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Planning & demand forecasting
AI-assisted demand forecasts, fast master planning with Planning Optimization and what-if scenarios, so supply matches demand across every site and channel.
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Procurement & sourcing
Requisitions, RFQs, vendor collaboration and purchase agreements.
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Manufacturing
Discrete, process and lean manufacturing on one platform.
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Warehouse management
Advanced warehousing, mobile scanning, waves and cross-docking.
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Inventory visibility
Real-time on-hand stock across sites, channels and third-party systems.
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Transportation management
Rate shopping, load building, routing and freight reconciliation.
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Order management & fulfilment
Sales orders, promising, allocation and fulfilment across channels, with delivery dates customers can rely on.
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Product information
Products, variants, bills of materials and engineering change.
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Quality management
Quality orders, tests and non-conformance tracking.
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Asset management
Preventive and corrective maintenance for plant and equipment.
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Cost management
Standard and actual costing, with variance analysis.
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IoT & shop floor insights
Sensor signals and production KPIs, visible as they happen.
Copilot & AI
AI that keeps materials and orders moving.
Copilot and AI agents in Dynamics 365 Supply Chain Management watch for disruption, follow up with suppliers and summarise what changed, so planners spend their time on decisions.
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Supplier Communications Agent
Follows up on unconfirmed and overdue purchase orders, reads supplier replies and proposes updates for you to approve.
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Purchase order change insights
Summarises changes to purchase orders and flags the ones that put production or deliveries at risk.
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Demand planning with Copilot
Explains forecast changes and helps planners adjust forecasts in plain language.
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Instant summaries
Plain-language summaries of orders, vendors and workflow history, right where you work.
Copilot availability depends on your version, region and licensing. Features marked Preview may change. We confirm what's available for your environment.
4 purchase orders from Northwind Metals are unconfirmed and due within 5 days. One affects production order P-1042, scheduled for Monday.
Integrations
Connected to the Microsoft tools your business already uses.
Dynamics 365 Supply Chain Management shares data with the rest of Dynamics 365, Microsoft 365 and Power Platform, so planning, operations and finance run end to end without re-keying.
Dynamics 365 Supply Chain Management
Dynamics 365
Dynamics 365 Finance
Commerce
Sales
Field Service
Intelligent Order Management
Microsoft 365
Excel
Teams
Outlook
Microsoft 365 Copilot
Power Platform & Azure
Power BI
Power Automate
Power Apps
Dataverse
Azure & Microsoft Fabric
Is Supply Chain Management right for you?
Supply Chain Management or Business Central?
Both run operations on Microsoft ERP. The right one depends on your size, complexity and where you're headed. Here's the quick version. We'll help you decide properly.
| Criteria |
Supply Chain Management
|
Business Central
|
|---|---|---|
| Best for | Mid-sized to large manufacturers and distributors | Small and mid-sized businesses |
| Manufacturing | Discrete, process and lean manufacturing, multi-site | Light to mid-sized discrete manufacturing and assembly |
| Warehousing | Advanced warehouse and transport management at scale | Basic to advanced warehousing for smaller operations |
| Planning | Planning Optimization, demand forecasting and scenarios | Core planning and requisition worksheets |
| Sites & volume | Many sites, countries and high transaction volumes | Fewer sites and moderate volumes |
| Typical implementation | Around 6–12 months for a standard rollout | Weeks to a few months |
How we implement
From first conversation to confident go-live.
A proven, phased approach that keeps scope, budget and timeline visible at every step.
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Discover
Site visits and workshops to map planning, production, warehouse and logistics processes.
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Design
Fit-gap analysis and a solution blueprint, with a realistic plan, timeline and budget.
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Build
Configure Dynamics 365 Supply Chain Management, build integrations and keep customisation lean.
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Migrate
Cleanse and migrate products, bills of materials, vendors and stock until counts reconcile.
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Test & train
End-to-end testing on the floor and in the warehouse, plus role-based training.
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Go live & optimise
A supported cutover, hypercare, then ongoing improvements as Microsoft ships updates.
Why FusionX Consulting
A partner for the whole journey, not just go-live.
- 20+years track record
- 4xhigher order processing capacity
- Up to 40%improved operational efficiency
- Licensing, implementation and support from one team
- Supply chain specialists who understand plants, warehouses and planning
- Lean, standard-first configuration that's easy to upgrade
- Training and adoption so your team actually uses it
FAQ
Questions operations leaders ask us.
Can't find what you're looking for? Our team is happy to walk you through it.
Ask us a questionWhat is Microsoft Dynamics 365 Supply Chain Management?
Dynamics 365 Supply Chain Management is Microsoft's cloud ERP application for manufacturing, distribution and logistics in mid-sized and large organisations. It covers planning, procurement, manufacturing, inventory, warehousing, transportation, asset management and quality, with Copilot AI and integration with Dynamics 365 Finance, Microsoft 365 and Power Platform.
How is Supply Chain Management different from Business Central?
Business Central is an all-in-one ERP for small and mid-sized businesses, including light manufacturing and warehousing. Supply Chain Management is built for larger or more complex operations with many sites, advanced manufacturing, high-volume warehousing and sophisticated planning. We help you choose based on your size, complexity and growth plans.
Which manufacturing types does it support?
Discrete, process and lean manufacturing, including mixed-mode operations. It handles bills of materials, formulas, routings, batch and serial tracking, production scheduling and shop floor execution.
How long does an implementation take?
A standard single-site rollout typically takes around six to twelve months. Multi-site and multi-country rollouts are usually phased. The biggest factors are integrations, data migration, warehouse and production complexity, and testing. We give you a timeline based on your actual scope during discovery.
Does it work with Dynamics 365 Finance?
Yes. Supply Chain Management and Dynamics 365 Finance run on the same platform and share one database, so every receipt, shipment and production order posts to finance automatically.
What does Copilot do in Supply Chain Management?
Copilot helps planners and buyers work faster, for example summarising purchase order changes and their impact, and, with the Supplier Communications Agent, following up with suppliers on unconfirmed or overdue orders and proposing updates for your approval. Some features are in preview and availability depends on your version and region, so we confirm what's available for your environment.
Can it handle multiple warehouses and sites?
Yes. It supports many sites and warehouses, each with their own processes, mobile scanning, wave picking, cross-docking and transport management, with real-time inventory visibility across all of them.
Is Supply Chain Management cloud-based?
Yes. It's a software-as-a-service application hosted by Microsoft on Azure. For sites that need to keep running during network outages, cloud and edge scale units can run warehouse and manufacturing workloads locally.
Can we migrate from Dynamics AX, SAP or another ERP?
Yes. We migrate products, bills of materials, routings, vendors, customers, open orders and stock from systems such as Dynamics AX, SAP, Oracle, Epicor and legacy ERPs, with trial migrations and reconciliation before go-live.
What does FusionX Consulting provide?
As a Microsoft Cloud Solution Provider we handle the full journey: licensing, discovery and solution design, configuration, data migration, integrations, testing, training, go-live and ongoing support and optimisation.
Ready to Build a Supply Chain That Keeps Up?
Our Dynamics 365 Supply Chain Management specialists will take you from first conversation to confident go-live. Your operations, our expertise: real-time visibility from supplier to customer.